Today’s customers aren’t easy to please. In fact, many contractors struggle to get referrals, repeat customers, or even a good review after a job well done. When the best service is often met with ...

DALLAS--(BUSINESS WIRE)--Ryan, a leading global tax services and software provider, has been awarded the 2021 International Service Excellence Award for Customer Service Project of the Year - Customer ...

At this year's Inspire conference in July, Microsoft unveiled a new Dynamics 365 Customer Voice service, while also making Connected Store available in preview and updating Fraud Protection. Earlier ...

In my experience, clients large and small realize that customer alignment leads to a transformation that exceeds their expectations, in a good way. The more customers realize their vendor is committed ...

25 July 2006Dr. Al-Jasir: The project adds a new strategic dimension to STC's relations with its customers.STC has signed a major agreement with three leading international IT companies, i.e., TATA ...

Laithwaites Wine People has looked to the Cloud to improve its call centre operations, rolling out a public Cloud offering across its new 35 seat customer service centre in Sydney. The company, which ...

OnePlus has introduced a new initiative called Project Starlight in India, where the company plans to invest Rs 6,000 crore over the next three years. This investment will focus on enhancing customer ...