Microsoft will work with consumer support advocate GetHuman.com on the creation of new standards for better customer service industrywide. Several companies, including Microsoft and speech recognition ...
NORTH CAROLINA (WECT) - The North Carolina Division of Motor Vehicles (NCDMV) Commissioner Paul Tine has released the agency’s 2026-2030 strategic plan. According to the NCDMV, the plan focuses on the ...
The Social Security Administration should develop a long-range plan for how it will use the Internet to provide better customer service, the agency's internal watchdog said this week. The agency has ...
The founding team of every startup is generally concerned with the same few things: product and growth. However, there’s one more thing that every team should be prioritizing, and that is customer ...
CHICAGO (Reuters) - JetBlue Airways' promise of cash and vouchers as compensation for avoidable flight delays may force competitors to adopt similar policies or risk appearing insensitive to ...
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