LOUISVILLE, Ky. (WDRB) -- Worried that she wasn't being charged correctly for crossing the Ohio River toll bridges, Susan Cochran, of New Albany, Indiana, said she tried to get help from RiverLink's ...

Papa Murphy's, the world's largest take 'n' bake pizza franchise, has been named the No. 1 pizza chain for customer service in America by Newsweek, checking in ahead of competitors like Marco's and ...

CHICAGO, Nov. 2, 2020 /PRNewswire/ -- Rush Street Interactive (RSI), one of the fastest-growing online casino and regulated online gaming companies in the United States, is celebrating two more big ...

Read this recap of a recent high-value webinar featuring Grocery Outlet. This leading retailer needed an advanced service model to keep up with franchise growth—one that tracked service response times ...

An endangered species: the customer service operatorDespite this, she claims that most contact centres still have a way to go in order to realise the cost benefits of self service. "Customer ...

The Federal Communications Commission (FCC) launched a formal proceeding to review customer service practices by cable, broadband, satellite TV and voice service providers in a bid to improve the ...

New York, Aug. 07, 2023 (GLOBE NEWSWIRE) -- Reportlinker.com announces the release of the report "Mobile operator customer satisfaction metrics 3Q 2023" - https://www ...

It’s an iconic image from the middle of the 20th century: a telephone operator sitting at a crazily lit-up switchboard, wearing headphones and directing phone calls wherever they need to go.

Muji brand store operator Ryohin Keikaku Co said Friday its customer information may have been leaked due to a recent cyberattack on Askul Corp, which provides logistics services to the retailer.

The pitch, in short, is that one person will deal with a customer's query from start to finish until the issue is resolved. Vodafone boasts that this “sets a new standard in customer service for the ...

“SNL” closed down its Oct. 14 episode with a sketch about how Melania Trump just needs someone to listen. Host Kumail Nanjiani played a customer service operator who found himself fielding a call from ...