A product support specialist ensures a positive customer experience with a company’s products or services. They provide expert assistance to customers by addressing inquiries, troubleshooting issues, ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

Vice Presidents of Customer Service lead and strategize customer service departments, ensuring exceptional service, efficient operations, and a focus on customer satisfaction. They are pivotal in ...