The world of customer service has changed. What used to be in-person and onsite transactions has evolved into interactions via chat or phone. These are more convenient for the customer as they get ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

These were not real job positions for Delta Air Lines. Further, any users who tried to find the positions outside of the false ads, such as with a Google search, could be led to dangerous scams. On ...