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SEATTLE--(BUSINESS WIRE)--Global cloud communications platform Infobip has launched AI Hub, a comprehensive artificial intelligence (AI) overhaul of its platform to help businesses to create seamless ...

HubSpot announced the fourth relaunch of its Service Hub, offering up new help desk customization, improved feedback collection tools and more. CRM platform Hubspot announced the launch of its new and ...

The world of social media marketing used to be so easy. Facebook pages, Twitter accounts, and other social media outlets were convenient tools to push content to interested audiences, who would then ...

SAN FRANCISCO--(BUSINESS WIRE)--Front, the leader in customer communication that brings teams together to offer tailor-made service at scale, has released three major product updates to its innovative ...

Westpac has processed its first live home loans through its new technology platform, the Customer Service Hub, with the bank saying the initiative aimed at speeding up and simplifying the home loan ...

Social Security Administration Commissioner Martin O’Malley has been on the job for over 100 days, and now the public has the opportunity to follow along with his work against stated agency goals on ...

After conducting most business virtually for the better part of two years, Boulder on Thursday will restore in-person options for several services in a newly consolidated customer service hub. The ...

Customer Service: It's Everybody's Job—Managing and Providing Exceptional Customer Service is a workshop designed to help all employees recognize and take responsibility for serving internal and ...

Customer Service in a Virtual World is a workshop designed to help all employees recognize the need and take responsibility for serving internal and external customers in a tactful and helpful manner.

Online ticket marketplace StubHub plans to open a new office hub in Atlanta, Bisnow can confirm. The company told employees at its Draper, Utah, office last month that it would shutter that facility ...

JAMAICA Public Service Company (JPS) has launched a new walk-in customer service centre at Fontana Pharmacy in Portmore, St Catherine. Branded the MyJPS Care Hub, the space is designed to provide ...