A new CRM, based on Oracle CX, is helping the Italian supercar company stay in touch with high-profile, high net worth customers worldwide and the dealerships who serve them. The marketing of luxury ...

As part of Ferrari GB’s ongoing aim to provide industry-leading customer service in all areas of the business, an Aftersales CSI telephone survey was conducted on service and repair work carried out ...

Ferrari has a problem on its hands—and it isn’t missing the podium at the first two races of the Formula 1 season. The Italian marque announced earlier this week that it had fallen victim to a “cyber ...

In a note to customers sent out Monday afternoon, Italian supercar manufacturer Ferrari disclosed it was recently the victim of a ransomware attack that may have disclosed certain personal information ...