Telecom customer complaints have continued to rise among all major carriers, according to a report from the industry watchdog ...

The stock trading app Robinhood — a major player in last month's stock market frenzy — has long drawn complaints about its customer service, leaving users to fend for themselves, a CBS News ...

"The fake customer service scam has probably been going on for at least a year, not necessarily as it relates to Cash App, but to many other companies," said Lori Wilson, President and CEO of the ...

Customer complaints are an inevitable part of running a business. Sometimes, despite our best efforts, customers may have a bad experience or encounter unfortunate situations that lead them to ...

Customer complaints about their phone, internet and television services rose 17 per cent in the 2024-25 reporting year, a ...

Most business owners dread customer complaints. But what if every angry email could make you money? What if your refund requests held the key to your next successful product? What if negative reviews ...

PITTSBURGH (KDKA) — Customer service is intended to serve customers. In this week's Money Minute, KDKA-TV money editor Jon Delano explains why many customers feel like they're getting anything but ...

Transamerica Corp., one of Cedar Rapids’ largest employers, is under review by the Iowa Insurance Division for a rash of complaints related to the company’s taking over customer service for Vanguard ...

Washington Gas, one of the D.C. area’s largest natural gas suppliers, is issuing an apology after months of customer complaints prompted the utility to address issues with its customer service. NBC4 ...