Customer Service Calls

Map shows phones in SOS mode across US

Is there a Verizon outage? What is SOS on my phone? Outage map, update

Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, home internet and Wi-Fi outages and other Verizon service issues.

FOX 5 Atlanta · 1d

Verizon outage: Issue resolved after thousands of customers reported losing signal

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Verizon Wireless outage puts phones in SOS mode without cell service

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Verizon Outage Leaves Tens of Thousands of Customers Nationwide with Phones Stuck in 'SOS' Mode

Verizon has confirmed its wireless network is experiencing an "issue" on Wednesday, Jan. 14 Reports of outages flooded in to the website Downdetector around 12 p.m. Eastern Time

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Verizon is Down: iPhones Show 'SOS' Mode Due to Network Outage

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Verizon outage in Sarasota area? Why you may be having service issues

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Why is my phone SOS? What to know about Verizon outage

Thousands of users, including in New England, are experiencing an outage, according to Down Detector.

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Verizon Outage Triggers SOS, No Service Alerts Across Eastern US (UPDATED)

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Verizon outage resolved: Company apologizes, promises credits after phones stuck in ‘SOS’ mode

39mon MSN

Long wait on Verizon chat, phone? When, how to get $20 Verizon credit

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the massive Verizon outage.

WUFT

Tired of long customer service calls? The White House is working to change that.

AUTOMATED VOICE #2: For all other inquiries, say customer service or press five. SHAPIRO: Customer service. AUTOMATED VOICE #2: Sorry, I didn't hear you. Please ...

USA Today

Frustrated travelers start recording customer service phone calls. But does it work?

Oh, the lengths some people will go to get better customer service. Like recording phone calls with a customer service agent. Robert Grunfeld, who had a ticket on a United Airlines flight from Newark, New Jersey, to Tel Aviv, Israel, around Christmas ...

TechSpot

Google is testing a feature that holds customer service calls for you until a human representative arrives

Forward-looking: Most people dread calling customer service numbers because it usually means navigating a menu of automated options and then waiting on hold while listening to elevator music, sometimes for over an hour, before speaking to a live person.

AOL

Remitly CEO says taking customer service calls is what he looks forward to the most

Remittances are a multibillion-dollar economy you’ve probably never considered. According to the World Bank, emigrants from low- and middle-income countries sent over $669 billion back to their home countries in 2023, up 3.8% from the year before.