“We believe the message is resonating: Regions is here to be more than just a bank; our focus is to truly help consumers and businesses chart a personalized path to financial confidence,” said Kristin ...

PARKERSBURG — The Customer Care team at United Bank has been named Service Team of the Year in the National Customer Service Association 2025 All-Star Awards, the bank announced. United competed ...

Finding the right bank for you isn’t just about fees and interest rates. These banks set the gold standard for customer experience. David McMillin writes about credit cards, mortgages, banking, taxes ...

Australian bank launches a 24/7 intelligent assistant capable of asynchronous human hand-off, joining the country’s major ...

Rebranded bank joins battle for savers offering ‘human-to-human’ connection - Thisbank has been formed from the UK arm of Jamaica National Group, known as JN Group, after being sold in 2024.

SEATTLE--(BUSINESS WIRE)--Amperity, the AI-powered customer data cloud, announced M&T Bank has selected its platform to unify customer data across the bank's operations. This collaboration will enable ...

BIRMINGHAM, Ala.--(BUSINESS WIRE)--Regions Bank is the highest-rated bank in Forbes’ newest list of the top 300 U.S. companies for customer service – selected after a year-long survey of 201,000 ...