LOS ANGELES & LONDON--(BUSINESS WIRE)--Almost half of customer service calls are abandoned due to call center background noise, with 42% hanging up immediately when they detect the noise. That’s ...

Businesses large and small need to make wise hiring decisions. Whether you’re looking to employ an administrative assistant, hire a nanny, or vet a potential tenant, running a background check can ...

Whether looking to hire a nanny, a cleaning person or a caregiver for an elderly parent, knowing that person’s background can help you protect your family and make a wise hiring decision. As you are ...

Honors spotlight Accurate's commitment to the client and candidate experience IRVINE, CA / ACCESSWIRE / March 13, 2024 / Accurate Background, the largest privately held global provider of compliant ...

They’re the voice at the other end of the phone or the smile across the counter–they’re employees in customer service. Because they deal one-on-one with the public, these workers face an onslaught of ...

Your article was successfully shared with the contacts you provided. Many companies that want to build a customer-focused organization start with the hiring process. You have to hire people who ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. How do you take on an industry giant and deliver innovative ...

Almost half of customer service calls are abandoned due to contact centre background noise, with 42% hanging up immediately when they detect the noise. That’s according to the team behind IRIS Clarity ...

IRVINE, CA / ACCESSWIRE / March 13, 2024 / Accurate Background, the largest privately held global provider of compliant background checks, drug and health screening, and employment monitoring ...