The shortest clauses in technology agreements can be among the most important. This article considers one such clause that appears in most technology contracts: the assignment clause. It appears in a ...
With the recent release of Notice 26-03, the Financial Industry Regulatory Authority (FINRA) will eliminate its pre-review of draft negative consent customer letters starting April 1, 2026. The notice ...
Megan Jones of Call Centre Helper recently interviewed me about the “Pillars of Customer Service.” In preparation, I did a Google search and asked, “What are the pillars of customer service?” There ...
See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. Acquiring net new customers is up to 25 times more expensive than ...
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