Read full article: What to know about the congressional push to expand some Social Security benefits Email names her ‘main suspect’ in drugs and money laundering operation ‘How could my name be linked ...

Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in ...

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Fast-moving changes at the Social Security Administration by the Trump administration's so-called Department of Government Efficiency have prompted concerns that it may be more difficult for ...

A nonprofit legal group is calling on the Social Security Administration to release records on recent internal changes and “customer service breakdowns,” alleging it has caused widespread service ...

Don't miss the big stories. Like us on Facebook. To the Editor: Social Security has struggled with customer service for years. Declining staffing and funding has seen the Social Security ...

WASHINGTON (WTVD) -- There are new efforts to crack down on business practices that waste your time and money. The Biden-Harris Administration announced several initiatives that take on customer ...

Federal agencies continued making progress improving customer experience in 2021, achieving record high scores in Forrester’s annual U.S. Federal Customer Experience Index. Those ratings took place ...

The Woodlawn-based Social Security Administration began the second Trump administration with a hostile takeover. It ends the ...