Those who live for the thrill of a good Costco return: Be warned. The superstore may put a stop to the madness. It's not the first time stories of outlandish returns have circulated the Internet. On ...

Retail sales are big business — over $3.5 trillion last year. Customer returns are big business, too; about $350 billion last year. About 5 percent of those returns are probably fraudulent, according ...

With food prices still top of mind for American households, understanding store return policies can make a real difference.

Retailers differentiate their brands from the competition through product assortment, price and quality. Customer experience matters, too — particularly when it comes to return policies. Part of Maine ...

A viral video of a Costco customer returning a couch purchased over two years ago sparked online discussion about the wholesale retailer's return policy and whether customers are abusing it. A woman ...

Part of the appeal of shopping on Amazon is the ease of its return process. However, in a now-viral video, a customer claimed the company is trying to cheat customers out of their refunds after ...

View post: Winter Storm Ezra Warning Announced as 25 Inches of Snow, 75 mph Winds Approach Amazon extends holiday return window for most items bought Nov. 1–Dec. 31 until Jan. 31, 2026. Some items, ...

Who should feel more shame: a customer accused of abusing their favorite retailer’s return policy, or a store accused of banning a loyal customer from making returns — after they brought back less ...

Retailers have always struggled with returns. As a business, you want to be customer-friendly and have a liberal returns policy. The problem is that every retailer has dealt with consumers essentially ...

WALMART has officially updated its return policy, giving shoppers more time to return Christmas gifts. As the end of the ...

You’ve done the best you can to ensure your product or service is great, but still, sometimes you receive refund requests. (Maybe a lot more often than you would like.) Unfortunately, customer returns ...

A viral video of a Costco customer returning a couch purchased over two years ago sparked online discussion about the wholesale retailer’s return policy and whether customers are abusing it. A woman ...