If you sell online, your fulfillment process is the system that turns a customer promise into a real-world outcome. It’s the ...

LONDON--(BUSINESS WIRE)--Quantzig, a global data analytics and advisory firm, that delivers actionable analytics solutions to resolve complex business problems has announced the completion of their ...

Differentiating your company from the competition can be fairly straightforward. Your customers simply ask that you deliver the right product, at the right price, at the right time, at the right place ...

Everybody wants more customers and more orders. But does your company know how costly those customers and their orders are? It should. And some companies do, based on the results of the IndustryWeek ...

In the new world order the customer is king, and has become smarter and more demanding. Customers expect precise delivery and price quotes, perfect order execution, demand visibility to any potential ...

Small to medium-size multichannel merchants are operating in a business environment that is vastly different from even a few years ago. Consumers have an abundance of information at their fingertips ...

Merchants must constantly meet and exceed ever-changing customer expectations. It’s what makes shoppers choose one brand over another. A critical component of delivering on customer expectations is ...

Rapid order fulfillment is crucial in making a great impression on customers and building brand loyalty. Big box retailers like Amazon and Walmart have acclimated consumers to fast delivery, but ...