Over the past five years, many CIOs have put significant effort into deploying customer relationship management (CRM) systems. These systems provide a single view of the customer for the sales ...

PHILADELPHIA--(BUSINESS WIRE)--Before an audience of more than 700 leaders from 100 life sciences companies at its Global Customer Summit today, Veeva Systems unveiled Veeva Network – the industry’s ...

360-degree views of the customer provide a comprehensive landscape of a client's financial situation and enable more personalized and effective advice. This holistic understanding helps build stronger ...

SAN FRANCISCO--(BUSINESS WIRE)--ForgeRock®, the leading provider in digital identity, today announced it has been recognized as a Leader by Forrester Research in The Forrester Wave™: Customer Identity ...

Customer relationship management (CRM) is a technology-driven approach to managing a company's interactions with its potential customers. A CRM system generally helps businesses organize customer data ...

The quick-service restaurant industry is at a critical inflection point and is undergoing a significant transformation. As ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Lightspeed is our pick for the best POS system for retail businesses. Its ...

Denver, January 21, 2009 – Enspiria Solutions, a provider of consulting and systems integration services to the utility, cable and government sectors, announced today that it has been selected by CPS ...

There’s no doubt the future of customer relationship management (CRM) lies in the cloud. IDC predicted the value of new, on-premise installations would drop from 65% of the market in 2013 to 38% ...

APIs power everything from internal systems to customer-facing products, but managing them at scale is no longer ...