Maintaining good customer and industry partner relations is key when operating any business. A good Customer Relationship Management (CRM) system can make managing these relationships easier while ...

Every retail initiative, whether it’s AI, personalization or supply-chain transparency, depends on trustworthy customer data.

COVID-19 changed the way businesses function. As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect ...

NEW YORK, Aug. 27, 2025 /PRNewswire/ -- Artificial intelligence is changing the foundation of customer relationship management, making data-driven engagement central to how companies operate.

As one of the world’s largest consumer packaging firms with more than $5 billion in annual revenue, Sonoco regularly grows through acquisitions. Each acquisition results in additional systems, new ...

BOULDER, Colo.--(BUSINESS WIRE)--A new report from Navigant Research analyzes the global market for major utility billing/customer information systems (CISs), customer relationship management (CRM) ...

Architects pride themselves on redesigning structures to help us better meet our goals. When stairs slow movement of inventory out of the warehouse, architects replace them with a ramp. When plans ...

360-degree views of the customer provide a comprehensive landscape of a client's financial situation and enable more personalized and effective advice. This holistic understanding helps build stronger ...

Small businesses implement enterprise systems to gain company-wide access to business knowledge, increase employee productivity and minimize the duplication of company data. Enterprise systems may ...

Hiring, once again, becomes a competitive differentiator.

Today's businesses run on technology. Every client interaction and internal process relies heavily on the computer systems that power everything. Management information systems (MIS) is a general term ...