ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

Using a CDP to supplement lifecycle journey orchestration, marketers will be able to leverage data to respond to their customers in real-time. 2020 saw a global pandemic which forced many companies to ...

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Syracuse, New York, February 1, 2024 – Impel, the global leader in AI-powered customer lifecycle management for the automotive industry, announced today that Impel’s advanced generative conversational ...

Editor's Note: This article was updated on July 12, 2024 to include new data and information. Customer relationship management (CRM) platforms have been around since the '90s. Back then they were ...

Everyone agrees that the signal-to-noise ratio in today’s digital marketing space is a serious concern. Consumers are bombarded with emails, ads, and promotions at a rate that once would have been ...

Digital Client Orchestration enables a faster, more efficient, omni-channel customer experience DUBLIN, May 27, 2019 /PRNewswire/ -- Fenergo, a leading provider of digital Client Lifecycle Management ...

APIs power everything from internal systems to customer-facing products, but managing them at scale is no longer ...

HOUSTON--(BUSINESS WIRE)--The COVID-19 pandemic greatly accelerated the adoption of contract lifecycle management (CLM) solutions inside corporate legal departments struggling to maintain operations ...