NEW YORK--(BUSINESS WIRE)--Macquarie Capital, the corporate advisory, capital markets and principal investing arm of Macquarie Group, today announced that it has appointed Christopher Hieb Managing ...

Pega Customer Decision Hub and Pega Customer Engagement Blueprint earned top scores in 'Current Offering' and 'Strategy' categories Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation ...

Talisma has released a new version of its Customer Interaction Management suite, Talisma CIM 7.0. The software integrates multiple communication channels, including e-mail, chat, Web self-service and ...

CLEARWATER, Fla., April 02, 2019 /PRNewswire-PRWeb/ -- Data Age Business Systems, the developers of PawnMaster and Buy/Sell Plus, are proud to announce their partnership with Podium, the leading ...

Market opportunities in the cloud contact center software space include leveraging AI for improved customer interactions, adopting omnichannel engagement, integrating digital transformation tools, and ...

PHOENIX--(BUSINESS WIRE)--Aspect Software, a leading provider of fully-integrated consumer engagement, workforce optimization, and self-service solutions, today announced that Kobie Marketing, ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. For marketing to be effective, it must place the right ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Customer data management is defined as an ...

Pega Customer Decision Hub and Pega Customer Engagement Blueprint earned top scores in 'Current Offering' and 'Strategy' categories The report explains, “Pega’s Customer Decision Hub (CDH) is a ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today announced Forrester Research named Pega a Leader in The Forrester Wave™: Real-Time Interaction Management Software (RTIMS ...