A customer relationship management, or CRM, system uses a database to accumulate information about business prospects and customers, including product needs and purchasing history. Various businesses ...

Customer relationship management (CRM) is a technology-driven approach to managing a company's interactions with its potential customers. A CRM system generally helps businesses organize customer data ...

SAN DIEGO--(BUSINESS WIRE)--Cubic Corporation (NYSE:CUB) announced its Cubic Transportation Systems (CTS) business division was awarded a contract from the San Francisco Municipal Transportation ...

When I first started in information technology, back in the Mainframe Dark Ages, we had hulking big databases that ran on IBM Corp.’s Customer Information Control System, written in COBOL. These ...

Make information governance a central part of your customer experience management to help build trust and loyalty. Customer experience management is generally the domain of the chief marketing officer ...

IBM on Wednesday announced it will offer a CICS (Customer Information Control System) SOAP Technology Preview designed to help developers build connections to its venerable CICS-based mainframe ...

International Business Machines Corporation (NYSE: IBM) supplies businesses with integrated solutions and services internationally. The company's Cloud & Cognitive Software segment provides software ...

Cubic Transportation Systems empowers transit operators with real-time passenger information to improve service quality and enhance transit rider experience “Not only does Cubic’s system provide ...