The beauty industry has witnessed a paradigm shift with the use of artificial intelligence (AI) in marketing campaigns. From AI-generated product descriptions to AI-generated images and videos, the ...

How Allen Tillery Chevrolet Buick GMC unified decades of customer data to boost lead quality, closing ratios, and dealership ...

In a world where the digital revolution is reshaping every corner of our lives, the banking sector stands at a crucial crossroads. The pandemic has not just accelerated the digital transformation in ...

SAN JOSE, Calif.--(BUSINESS WIRE)--Trellix, the company delivering the future of AI-powered cybersecurity, today announced the appointment and promotion of members to the Trellix executive leadership ...

Your customers want answers and they want them right now. The results from Forrester's annual Customer Experience Benchmark Surveys are in, and "Did the company resolve all my problems on the first ...

In the competitive landscape of plumbing contracting firms, customer focus plays a pivotal role in determining the success and longevity of a business. The plumbing industry demands more than just ...

Elevating the customer experience (CX) is a key goal for business and IT leaders. They face pressure to offer a satisfactory CX without drawing employees or customers away. In last year’s U.S.

Coupang's continuous increase in active customers and stable revenue growth rates indicate significant growth potential. As Coupang's EBITDA margins improve towards a 10% target, it could achieve ...

PeopleSoft’s customers are clamoring for integration, ease of use and performance measures that accurately represent improvements, says Carol Ptak, a vice president of industry strategy, high tech and ...

My "Buy" rating for Techtronic Industries is left unchanged, following an assessment of its key client Home Depot's recent disclosures. HD's 3Q25 call commentary indicated that the Pro user segment ...