Google's release of Customer Engagement Suite with Google — a Contact Center as a Service (CCaaS) product — with advanced artificial intelligence signals a strategic step to strengthen the company's ...

When the generative AI boom began to reshape the technology world, 32-year-old Google customer engineer Rahul Kasanagottu knew he wanted to be part of it. Based in Austin, Rahul had spent years in ...

‘Through this program, we’re enhancing the incentives, product support and co-selling opportunities to help our services and ISV partners bring these solutions to market faster, reach more customers ...