Hackers claim theft of 1 billion records from Salesforce databases. Major firms like Google, Qantas, and TransUnion confirm breaches. FBI says attackers used vishing, not Salesforce vulnerabilities. A ...

A month after bringing systems back online, SaaS vendor tells customers attackers potentially walked off with operational ...

E-commerce platforms have become prime targets for cyberattacks, with data breaches costing businesses an average of $4.45 ...

2025 is proving to be a challenging time for financial institutions looking to drive revenue. Organisations from the Bank of England to the IMF have been predicting a year of slow economic growth in ...

__Dana Hukel, president and CEO of BOLD Marketing__ Developing a customer database is one of the most worthwhile projects you can take on to help build your business from a marketing standpoint. There ...

With the cost of living crisis continuing and slow economic growth forecast for the remainder of the year, these are challenging times for financial institutions looking to drive growth. This makes it ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

AUSTIN, Texas, March 16, 2022 /PRNewswire/ -- Oracle today announced availability of Multiple-VM Autonomous Database on Oracle Exadata Cloud@Customer. Multiple-VM Autonomous Database enables ...

CHICAGO — Retailers are finding new ways to leverage their customer databases to change shoppers’ behaviors or just understand existing habits so they can refine the merchandise mix. Tesco, the U.K.

This article originally appeared in the December 2007 issue of Business Communications Review magazine. Most customer service executives spend a considerable amount of time thinking about the need to ...

MetLife Inc. is building what will arguably become one of the largest real-time relational databases in the financial services industry by using middleware that will tie together silos of customer ...

What it takes to implement it, and why real-world environments make it hard to finish. The post Workforce Agents vs. Customer Agents: Identity, Access, and Security Explained appeared first on Aembit.