Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...
Considering customer success software for your company, but not sure where to begin? Are you worried about how long it will take to get time to value? I have implemented customer success software four ...
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What is big data and what does it mean for your small business?
Small businesses must make sense of the large amount of information they receive. Here’s how to understand big data so you ...
Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the marketing function’s complex customer data management challenges. These challenges included ...
As part of CRN’s 100 Coolest Cloud Computing Companies of 2026, here’s a look at 20 innovative software companies that are ...
Salesforce Inc. co-founder and Chief Executive Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, Benioff outlined ...
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Speed of technology: The business cost of keeping your software updated
Companies must consider the cost of software upgrades. Not keeping up can hit your bottom line, hinder productivity and make ...
A fundamental tension is reshaping enterprise software investment, with veteran investors and AI evangelists offering starkly ...
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