Blake Van Putten, founder of CISE, a fashion house with a mission to create stronger threads for a stronger community. The holiday season can really help brands generate some of their best earnings ...

With every step your business takes, it’s essential to keep your customers, team, and industry associates informed, engaged, and connected to foster brand alliance and future growth. The Fast Company ...

Luxury brands are set to pay more attention to customer community strategies, as I explored in my previous article. It’s essential to stay relevant and become more purposeful as customers are ...

Human beings need community. It’s a need that extends beyond our social behaviors into our purchasing decisions — nearly one-quarter of consumers identify a strong sense of community as the main ...

If there’s one thing we all have heard for the last year, it’s how AI is going to revolutionize the world, change how we think, change what we do and eliminate jobs — and listen, I get it. AI is a ...

The PtEverywhere online client community is designed to help PT practices influence product development & support ...

“It takes a village to raise a child,” the old saying goes. But for Jeff Nolan, VP of Product Marketing for Get Satisfaction, a better saying might be, “It takes a community to build a business.” In ...

As regulation and platform policies make it more difficult to track people across the internet, it has forced companies to rethink how to understand and get to know their customers. If they can’t ...

Threads, Meta’s highly publicized “Twitter killer,” has seen dwindling engagement rates over the past few weeks. But that hasn’t stopped brands of all sizes and across categories from building out ...

William Callif provided a great perspective in NH Business Review on why New Hampshire community banks are doing well. It truly does come down to the mutuality of local communities with their local ...

Community college administrators say their students want better support when it comes to institutional customer service—and that they’re right for having high expectations, according to a report ...