The security incident impacted some customer information that had been ‘inadvertently copied’ to its repositories. The security incident impacted some customer information that had been ‘inadvertently ...

Cybersecurity firm F5 Networks says government-backed hackers had “long-term, persistent access” to its network, which allowed them to steal the company’s source code and customer information. In a ...

Like many brands that have been sold primarily through retail and wholesale channels, headphone and gaming brand Skullcandy had few opportunities to create direct connections with its customers.

Popular remote desktop software provider AnyDesk has confirmed that its production systems have been compromised following a cyber-attack. AnyDesk’s systems were breached by adversaries who managed to ...

If you're beginning to use QR code initiatives to share deeper narratives that build trust and emotional connection, here are ...

What if your QR Code is doing exactly what you asked of it and is still failing? Your consumers scan the code, and the page loads. The campaign metrics look clean, but nothing follows. There are no ...

If your business is struggling to manage customer profiles and customer master data across different departments, Customer Master Data Management (CMDM) solutions could be the answer. These tools ...