This post was written by Alison Fernandes, research affiliate at the Department of Psychology, Monk Prayogshala. Communication serves as the cornerstone of human interaction, intricately shaped by ...

“No.” It's one of the most commonly used words in any language, but people’s willingness to openly voice disagreement varies by the cultural norms of their backgrounds. These differences matter ...

Why do so many global projects falter? Often, it isn’t because executives misread market data or underestimate competitors; it’s because they misread each other. Cross‑cultural communication is less ...

When a diverse couple walks into your office, they bring with them a rich tapestry of cultures, traditions, and unique perspectives. Their worldviews, family rituals, communication styles, and ...

In today's global business environment, it's easy to "put your foot in your mouth" with an expression or behavior that can be misinterpreted. In a very crowded store in Paris, one elderly woman bumped ...

It is imperative for organizations to support diversity and acknowledge individuals’ differences in order to foster better morale, promote creativity and innovations, improve decision making, and ...

Cross-cultural communication in the workplace opens the door for potential misunderstanding of both spoken words and nonverbal communication. The way employees interact and communicate with one ...

Cultural contexts can make or break your customer experience. Does your client portfolio include customers from abroad or do you expect it to in the future? If so, it’s important to apply cultural ...

When graphic designer Yang Liu moved from Beijing to Berlin at age 13, she found herself in culture shock. “I discovered — almost on a daily basis — that things were quite the contrary of what I was ...