When Jerusha McGrath, CEO of Jerusha Couture, first started her Youtube channel 11 years ago, she was transitioning out of selling her own fashion label in a boutique in Sydney. She simply started ...

Why do you need rapport? Rapport is the connection between two people; the spoken and unspoken words that say ‘we are on the same page’. It is the art of making someone feel comfortable and accepted.

The word rapport is derived from the French verb “rapporter” – to carry something back. It conveys a give-and-take, a sharing of values, ideas and beliefs. The result of good rapport between parties ...

Healthy relationships are a fundamental human need and necessary for our ability to thrive. Good communication matters in relationships. We are taught how to express ourselves orally and in writing ...

Recently, I asked a family friend, a financial advisor, to share with me his perspective on the importance of rapport in the world of sales. In a general way, I knew that successful salespeople ...