In April 2020 I started a part-time role as an Amazon customer-service representative alongside my undergraduate studies in Florida. I loved working from home, but it wasn't flexible. I needed ...

"The Great Resignation" is far from over — in fact, 20% of people are still considering leaving their jobs in 2022, according to PwC. With this renewed prioritization of work-life balance, many are ...

Clients hire virtual assistants to tasks off their plates. VA’s support and sometimes run the back end of a client’s business so that the founder can concentrate on growth and high-level strategies.

This as-told-to essay is based on a conversation with Falyn Golub, a 37-year-old virtual assistant from Long Island, New York, about her job. It has been edited for length and clarity. I didn't know ...