Social media Social media creates news – both positive and negative. Businesses of all sizes are finding out that social media posts can create a crisis where one did not exist. How a business ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. Cracker Barrel's rebrand failure highlights consumers' deep emotional ...

When Donald Trump tells his followers to eat somewhere, people listen. That’s exactly what happened when the president took to Truth Social this week to voice his support for an unlikely battleground ...