You may be surprised to learn that conversational intelligence and AI have actually been around for many years. From Facebook’s (now Meta) introduction of Messenger ...

David Gu is the co-founder of Recall.ai. Recall.ai provides a single API for real-time meeting data on video conference platforms. Conversational intelligence tools and artificial intelligence ...

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

Are we set on merging technology with biology? Source: Tiffany Lucia/CreatingWE The connection between conversational AI and conversational IQ is inevitable, but what's the difference? Artificial ...

AUSTIN, Texas--(BUSINESS WIRE)--New disruptive technologies such as Conversational Artificial Intelligence (AI) are transforming how businesses deliver enhanced, personalized consumer experiences. To ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Symbl.ai, the Seattle-based company that ...

Jiminny, a U.K.-based conversational intelligence platform that companies use to record, transcribe and analyze communications from across sales and other customer-facing teams, today announced it has ...

Forbes contributors publish independent expert analyses and insights. Tech for good. Most people have felt lonely at some point in their lives. However, while many will eventually overcome this ...

Alphabet remains consistently profitable (net income increased 33% in the third quarter alone) and generates significant cash ...

DUBLIN--(BUSINESS WIRE)--The "United States Conversational Commerce Market Intelligence and Future Growth Dynamics Databook - 75+ KPIs on Conversational Commerce Trends by End-Use Sectors, Operational ...