Digital product building has entered a new phase. For years, many teams treated artificial intelligence as a layer added on top of an existing experience. A chatbot answered questions. A model powered ...

Imagine walking into your home after a long day, and before you can even think about what you need, your assistant greets you with a warm, “Welcome back! Shall I dim the lights and play your favorite ...

New research warns conversational AI may reinforce false beliefs by validating and expanding users’ narratives, increasing ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Enterprises are testing conversational AI to capture context and hesitation long before CRMs ...

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Paradox, the conversational AI platform helping HR and talent teams automate administrative tasks and deliver real-time candidate and employee communications, ...

Gupshup Inc., the developer of a conversational artificial intelligence platform for marketing, commerce and support automation, announced Wednesday it raised over $60 million in mixed equity and debt ...

People want convenience over anything, and consumers want products that make their lives easier. Brands that add voice and chat seamlessly into the buyer journey will gain loyalty, efficiency and ...

A new job title appearing across airlines and online booking companies reveals how seriously the industry is taking the conversational interface shift…and the strategic anxieties driving it. If you ...

The customer data infrastructure powering most enterprises was architected for a world that no longer exists: one where marketing interactions could be captured and processed in batches, where ...

LivePerson's Connected Experience Platform empowers enterprises to forge lasting customer relationships with seamless conversation orchestration NEW YORK, Aug. 18, 2025 /PRNewswire/ -- LivePerson ...