This post is written by Alison Lee, Senior Research Scientist, and Meg Riordan, Director of External Research, at EL Education. Two years into EL Education’s continuous improvement project to target ...

Your goal is to acquire and sustain customers by delivering products and services at cost and on time without sacrificing quality. How do you do it? By developing efficient processes with a supportive ...

With the need for constant innovation, creating systems that meet customer expectations demands continuous improvement within a complex design process. The American Society for Quality defines ...

Knowledge and experience in quality and continuous improvement are highly valued by today's employers. The principles are being applied in engineering, healthcare, business, service, nonprofits, and ...

Lean champions in organizations are constantly asked to justify their continuous-improvement (CI) efforts in the terms that management understands best -- money. When trying to put together a ...

It's time to apply an uncommon approach to the common, high-risk occurrence of heat stress in our work environments. Most think of continuous improvement in the context of their quality programs, but ...

If you are looking for a 3PL to manage your warehousing, I believe you should be looking for a 3PL committed to continuous improvement. Your partner should be looking for ways to improve not just your ...

The objective of this work is to improve the quality of patient care in the admission office service of the University Hospital Virgen del Rocío (HUVR) by standardizing and systematizing its ...

CI fails when leaders treat it as optional. Instead, they must set direction, talk about CI often, allocate time and resources and recognise wins. Credibility comes from action – leaders who join ...