Despite the brand's popularity, not all Chevy vehicles are worth buying. These are the used Chevrolet models that Consumer ...

This brand has experienced various transmission issues for over a decade, so it's no surprise Consumer Reports ranks it as ...

BURLINGTON — Attorney General Charity Clark kicked off National Consumer Protection Week by announcing the top ten consumer complaints reported in 2025 to her office’s Consumer Assistance Program (CAP ...

New changes to the CFPB have consumer advocates sounding alarms and industry leaders applauding the extra screening steps.

Packaged goods companies are staring into the abyss of big challenges. "We believe intensifying headwinds and emerging ...

People with maddening consumer problems write to The Watchdog every day. The inbox is mostly bad news. Occasionally, though, the clouds part, angels sing, and a consumer wins. Let me show you. Dear ...

(InvestigateTV) — Consumer problems — from debt collectors to disputes over products and services — can escalate quickly, and many people do not know they have legal rights or where to turn for help.

Over-the-air (OTA) software updates have become common on new cars. But how long do they take? What do they do? Our experts ...

Errors on credit reports. Unexpected bank and other “junk” fees. New financial products that conceal their true costs and terms. For help with those problems, millions of consumers in the U.S. have ...

In June of 2025, I addressed the Eighth National Customer Experience Forum in Tokyo, sponsored by Salesforce Japan, NTT Marketing Act ProCX, TechMatrix, Genesys, TransCosmos and Toyo Keizai. Over 800 ...