WASHINGTON — The Consumer Financial Protection Bureau on Wednesday asked for public input on the way it receives and processes complaints from consumers in what the agency said was a preliminary step ...

HOUSTON, Texas -- We get all sorts of complaints in the consumer department, mostly from people who are frustrated when they can't get a resolution to a problem. If you have a complaint and you are ...

The Consumer Financial Protection Bureau’s consumer complaint database and the reports derived from it have long been a source of consternation for the financial services industry, ever since the ...

With the holiday shopping season in full swing, odds are, sooner or later in the gift-giving process, something will go awry. Maybe a product is faulty, a service is poor or an online shipment doesn't ...

Written by Haydn J. Richards, jr., as originally published in The Reverse Review. Consumer complaints: Every financial business has them. Companies try at all costs to ensure that customers are ...