It is said that when Michelangelo was asked how he sculpted David he said that he chiseled away anything that wasn't David. That essentially describes my approach when I am called in to mediate or ...

Mismanaged conflict in the workplace can lead to decreased productivity, low morale, and even turnover. Implementing effective conflict resolution strategies can transform potential setbacks into ...

Conflict can affect productivity, quality, service, morale, and working relationships. How we deal with conflict often stems from our biological fight-flight-freeze response as well as from how ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. The real gains are made when the team becomes ...

Great NFL quarterbacks are masters at preparing to read the defense on game day. Similarly, you can prep for how co-workers might react to on-the-job stress and achieve conflict resolution. You don't ...

I recently spent some time travelling with my father. We haven’t lived together for a long time and are both rather set in our ways. As one would expect, we had a fight. My typical manner of resolving ...

Conflicts of interest are common in project and program management, business environments, and daily life. This course provides a framework to understand the basis of conflict, to select an ...

While we would all agree that the best conflict resolution strategy is not to get there in the first place, experience has taught us otherwise. Misunderstandings can arise among both internal ...

History is often taught as if structured conflict resolution matured along a European arc—Roman jurisprudence, canon law, medieval courts, Enlightenment codification, and eventually the modern ...