ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...

The concept of a configuration management system (CMS) is an idea whose time has come - particularly since the release of IT Infrastructure Library (ITIL) Version 3, known as V3. ITIL V3 devotes ...

BMC Software Inc. this week announced its BMC Atrium Configuration Management Database (CMDB), saying that it’s the first enterprise management software vendor to release such a product for ensuring ...

As most of you know, EMA has been actively working to research and develop best practices around the planning and deployment of the IT Infrastructure Library’s Configuration Management Database.