Robert T. I wanted to have my computer fixed, hard drive crashed. They sent out someone who did not know what he was doing, and could not fix my computer, yet still charged me, (discounted to $257.00 ...

While most computer companies don’t want their customers fiddling around with the inner workings of their products, Fujitsu has opted to instead embrace the growing DIY demo, launching a ...

In an ideal world, the tools you use to run your business would work properly and exactly when you need them to. However, the reality of being a small business owner is somewhat like Murphy’s Law: If ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. PC-VIP, a new PC support company that will cater ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

1. When in doubt, reboot. Before you consider an issue a real computer support problem and call your computer consultant, always reboot first. Exit out of whatever files and programs you’re working on ...