While most computer companies don’t want their customers fiddling around with the inner workings of their products, Fujitsu has opted to instead embrace the growing DIY demo, launching a ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Robert T. I wanted to have my computer fixed, hard drive crashed. They sent out someone who did not know what he was doing, and could not fix my computer, yet still charged me, (discounted to $257.00 ...

A startup PC support service, PC-VIP, has launched in eleven U.S. markets and in two cities in Europe. The company hopes to turn PC support from a variable to a fixed cost, pledging to give support ...

Q. I want to buy my husband a laptop that comes with great tech support because he always has a million questions. Who has the best? A. Like any computers, laptops don’t always perform perfectly. If ...

Embarq is rolling out a computer service for its high-speed Internet access customers. Called , it includes services to cover hardware, software, home network installation, security, viruses, ...