More than 30 months after surfacing, a tech-support scam targeting Dell computer owners continues to raise questions about how the callers know sensitive information, including PC serial numbers and ...

In order to remove Your computer has alerted us Tech Support Scam completely you will need to reset Internet Explorer back to its initial settings. Doing these steps will erase all configuration ...

GREEN BAY, Wis. (WBAY) - You may get a pop-up that looks like a security warning, telling you that there’s a major issue with your computer. However, you shouldn’t follow the directions on the screen.

The good news is that this tech support scam comes with a built in product key that you can enter to close the screen so you can gain access to your computer again. To close the screen you can enter ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

GREEN BAY, Wis. (WBAY) - A message pops up on your computer: “Your computer has been locked up.” “A scare tactic on this fake pop-up that looks like a virus,” says Nathan Drager, president of Quantum ...

My 76-year old mom is an incredibly tech-savvy senior who commands her gadgets more like a Millennial than someone born the same year the ballpoint pen was invented. She also has an array of built-in ...

A retired lawyer thought he was calling Microsoft for tech support. But the phone number he found on Google didn’t connect him with Microsoft. Instead, the person who picked up the phone, "Alex," and ...