The basic computer software support policy is to assist with all software in use by faculty and staff on SCU’s campus. However, the enormous variety of software products makes it impossible to deliver ...

The InstantSupport program from the Trojan.Tech-Support-Scam family that displays contact information for a remote support company and displays errors from your Windows event log to make you think ...

Tech Support scammers are using a free utility called Lock My PC to lock users out of their PCs unless they pay the requested "support" fees. For years telephone scammers pretending to be from ...

Computer and device support is provided in a wide variety of ways across campus, depending on the area in which you work. Faculty/Staff RIT-owned computers for faculty and staff are provided by a ...

If you use a Microsoft laptop or desktop running Windows 7, your security is unfortunately obsolete. Microsoft officially ended support for that operating system in January 2020, which means that the ...