Many companies invest heavily in preparing their people to strengthen communication skills. In 2024, U.S. companies spent approximately $98 billion on employee training. And preparation does matter.

When communication breaks down at work, it usually falls into three buckets: the message, the relationship, or the process. That is, people twist the what, the who, or the how. Distorted Messages When ...

The day after Britain fired “a shot heard round the world” and voted to leave the European Union, headlines contained emotionally-charged words and phrases: “Global Shock,” “Upheaval,” “Investors ...

GLEN ROCK, N.J.--(BUSINESS WIRE)--Most employees at large U.S. companies say HR communication doesn’t prepare them to make smart decisions, according to the newly released Human Resources ...

What we have here is a failure to communicate. The crossed signals that occur between men and women; between single and married people; and the ways that communication technology can end up distancing ...

In a digital age where silence breeds suspicion and spin erodes trust, the real currency of public leadership is clarity. In the previous article, The Human Architecture of Change: Elevating the ...