Is Comcast really trying to wreck the open Internet with a set of new tollbooths? Is Level 3 really trying to browbeat its way to a good deal? Ever since the Comcast/Level 3 interconnection dispute ...

Comcast’s reputation for customer service — never good to begin with — has hit new lows with the “Asshole Brown” incident. Lobbing profanities at the people who pay you for a service doesn’t really ...

In advance of the 4/9 Senate Judiciary Committee hearing exploring the competitive ramifications of the proposed $45.2 billion merger of Comcast and Time Warner Cable, the American Cable Association ...

Cable giant Comcast is taking steps to reform its customer service. The Philadelphia company said Friday that it was reorganizing its executive team and promoting a top executive from its engineering ...

Though users are still having trouble sending e-mail through Comcast's SMTP servers, the following settings seem to work for Microsoft Entourage and other e-mail clients: Receiving: 'Receiving account ...

Comcast has pledged to get better, but progress is slow at best and problems keep cropping up. The company has been the center of numerous public relations disasters recently including one where ...

If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. I have been a Comcast customer for six months or so. In that time, I have had nothing but ...

Comcast/Xfinity users nationwide were experiencing trouble with their internet services on Tuesday morning, with users reporting problems in Chicago, New York, San Francisco and Washington, D.C. As of ...

Inability to delete mail from Comcast servers Yesterday we covered a reader report that OS X 10.3's Mail app is unable to delete retrieved mail from Comcast's email servers, requiring the user to ...

Cable giant Comcast Corp. is taking steps to reform its customer service. The Philadelphia company said Friday that it was reorganizing its executive team and promoting a top executive from its ...