Comcast Cable Corp. plans to tap into Fort Collins' robust student population to fill 600 new jobs it is creating at a planned call center at the Hewlett-Packard campus on Harmony Road. The cable and ...

Cable and Internet giant Comcast is apologizing after a tech-savvy California customer posted eight minutes of telephone conversation online in which he tried repeatedly to get a customer service ...

Comcast Corp. plans to add 50 jobs at its Beaverton call center in the coming months as it shifts work north from California. The company said it's in the process of consolidating call centers across ...

Comcast apologizes for employee who refused to take no for an answer. — -- Whatever happened to the old saying, "the customer is always right"? Comcast issued an apology today after one of its ...

I’ve been intending for a while to write about the Comcast call-center fiasco, but it’s hard to keep up: the story just gets weirder and weirder. Following the now-viral recording of the telephone ...

Earlier this month, a terrible Comcast customer call was thrust into the limelight. The infamous call — which has been listened to more than 5 million times — was recorded by customer Ryan Block, who ...

What it's like to be in the call center of major cable company. — -- We've all been there: struggling to get through a frustrating phone call with the cable company. And when a Twitter user named ...

If you’re currently a Comcast customer, pick up the phone, call the company, and politely explain that you’re considering leaving. You could potentially save a bundle of money—if you still want to ...