New capabilities added to award-winning D-Tools Cloud SaaS platform enable a recurring revenue opportunity for system integrators through the creation, sale and management of service plans. CONCORD, ...

CA Technologies is applying its expertise in service management to the cloud, launching a hosted offering to allow organizations manage and provision IT assets and external cloud services. CA Cloud ...

ServiceTitan is not only a cloud-based service, but also prioritizes functionality, with its modern, easy-to-use layout. When it comes to price, ServiceTitan is on the more expensive end, but comes ...

Vista Equity Partners has acquired a majority stake in BetterCloud Inc., a New York-based startup that helps companies manage the software-as-a-service applications used by their workers. BetterCloud ...

Salesforce is a stable and profitable company with a strong platform, but its growth has slowed. Meanwhile, ServiceNow ...

ServiceNow channel partners are praising the company’s acquisition of an Israeli software vendor as a move that will allow them to offer customers enhanced visibility and control of their business ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

SaaS replaces the need to physically purchase, install and deploy application software throughout an organization. Learn more about SaaS, which is now a mainstay for businesses large and small. Image: ...

As the craze of earnings season draws to a close, here’s a look back at some of the most exciting (and some less so) results ...