Industry Insight from Thomson Reuters Institute, a part of Thomson Reuters. Only 27% of law firm clients are asked for formal client feedback by their firms, according to research from Thomson Reuters ...

Darren Root, chief strategist at Right Networks, offers a new framework for executing on your firm's business model — if you have one. Welcome to On the Air with Accounting Today, I'm editor-in-chief ...

The Client Experience team supports the sales team with the goal of campaign performance, client satisfaction and revenue generation, retention and growth. The Client Experience Account Manager is the ...

Learn more about what an account manager does, along with their average salary, and the skills they need in this position to ...

When I began consulting with Jim Redpath of Redpath & Co. many years ago, we discussed my experience in the large accounts division of IBM where the focus was on strategically significant clients. At ...

With the acquisition of OnePlace, Intapp Inc. said it has acquired the “final piece” to manage the entire client life cycle of law firms and other professional services. On May 23, Intapp announced it ...

Most experienced advisors already know this, even if they rarely say it out loud. The job has quietly outgrown the title. Client conversations no longer revolve around asset allocation alone. They ...

KPS3, a full-service marketing and communications firm, has added Huong Forrest, account manager; Sayf Khidir, designer; ...