Where a CAB recommends a securities transaction to an eligible employee who qualifies as a retail customer under Regulation Best Interest or a retail investor for Form CRS, the CAB must comply with ...

Moxo, which claims to be the industry’s “leading” client interaction workflow solution, has announced a partnership with Kasisto, creators of KAI, the financial services digital experience platform, ...

Case Status is launching a new client interaction analysis tool. The tool is designed to improve client satisfaction through proactive outreach.

Sitting at the heart of Treehouse Wealth Advisors' philosophy is the desire to transcend traditional financial practices. Speaking to InvestmentNews, founder Julie Meissner makes it clear that this ...

Digital workflows have shown to be extremely useful in streamlining and automating repetitive corporate operations, reducing mistakes, and bolstering overall productivity. Reports from Yahoo show that ...

For those in the wealth management industry, the Covid-19 pandemic threw a significant wrench into the in-person interaction that many consider to be a foundational piece of a successful client ...

Commercial law firm Brabners, has selected Lexis ® InterAction ® as its customer relationship management (CRM) solution of choice from LexisNexis ® Enterprise Solutions, a technology provider who ...

I recently took my seven-year-old daughter to the Nutcracker ballet for the first time. About 20 minutes into the performance, she asked me: "Dad. Why is no one saying anything?" I explained that ...

When your clients make your life miserable, you have to decide if it’s worth redirecting the relationship or just cutting ties and moving on. Not all clients are worth keeping. That said, to salvage a ...