SEI (NASDAQ: SEIC) is sharpening its focus on product-driven growth, naming longtime executive Jeff Benfield as chief product ...

What makes you unforgettable? The famous saying “People will forget what you said, people will forget what you did, but people will never forget how you made them feel" resonates with people who focus ...

New hire brings mix of client experience, digital and consulting chops as the independent broker-dealer behemoth leans into ...

The acceleration of digital transformation has been a hallmark of the pandemic era, but it has also highlighted the importance of maintaining a strong focus on the client experience. From leveraging a ...

CMO at Smith, Gambrell & Russell, LLP. She is passionate helping individuals develop their brand and implement marketing and BD strategy. Client engagement is critically important as companies find ...

When leaders think of how to improve their customer's experience, they often associate this practice with retail or technology services that are digital-first, transactional businesses. While the need ...

In the pro AV and digital signage industry, there’s a common misconception that “client success” is just a post-sale support function. How boring! And not at all the mindset you want to have if you ...

"Ilan’s deep expertise in strategy, digital transformation and client experience will be instrumental as we advance our ...

If it wasn’t for your clients, you wouldn’t have a firm to operate. After all, the client onboarding experience is one of the most critical pieces of the advisor-client relationship. Not only does it ...

Industry veteran steps into Chief Client Strategy and Integration Officer role, reinforcing the marketing experience company's client-centric focus SUSSEX, Wis., Nov. 20, 2024 /PRNewswire/ -- ...

The Client Experience Manager (CEM) leads a high-performing team of Client Experience Account Managers and a Digital Solutions Planner to drive client satisfaction, retention, and revenue growth. The ...

CHICAGO--(BUSINESS WIRE)--Dedicated to building meaningful brands through craft and culture, Havas Chicago today announced the appointment of two key executives to underscore that mission and round ...