Global hospitality technology company OYO has announced the launch of a virtual front desk solution for its partner hotels in the US. Powered by GPT-4, the solution will eliminate waiting time for its ...

Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

Pete Sager had anything but a normal check-in when he arrived at a La Quinta hotel in Florida last month. Instead of staff greeting him from behind the front desk, a single candle burned on the empty ...

Prefer Newsweek on Google to see more of our trusted coverage when you search. A plane passenger was shocked to see a "completely empty" gate after arriving for their flight several hours before ...

One Marriott front desk employee is giving customers a look behind the curtain by showing how the computer system that facilitates the making and changing of reservations and check in works. Featured ...

A planned automation upgrade went haywire and plagued one of Las Vegas' most prominent properties over the weekend, forcing thousands of guests to wait hours before reaching their rooms, officials ...

Hotel technology companies are redefining themselves around the guest journey rather than just back-office functions. For example, SiteMinder reports that hotel website bookings averaged US$519 per ...

Add Yahoo as a preferred source to see more of our stories on Google. If you’re looking for a hotel with startup vibes in Miami’s technology epicenter, you have a new option. The eight-story Moxy ...