Creating a chatbot is no walk in the park. While it’s true that now anyone can craft a good enough bot, it’s still easy to mess up a conversational UX. As for any creative enterprise, in bot design, ...

Microsoft has admitted it faces some "difficult" challenges in AI design after its chat bot, "Tay," had an offensive meltdown on social media. Microsoft issued an apology in a blog post on Friday ...

Forbes contributors publish independent expert analyses and insights. I write about the impacts of computing & technology in manufacturing. This article is more than 5 years old. Chat bots are ...

Today, at AWS re:Invent in Las Vegas, the company announced the Amazon Lex automated chat bot designer in preview, a new feature that simplifies the chatbot training and design process by bringing a ...

Forbes contributors publish independent expert analyses and insights. Barry Collins is a tech journalist writing about PCs, Macs and games. Microsoft has filed a patent which raises the intriguing ...